Privacy Policy

Rubbish Doctor Dumpster Rentals (“Rubbish Doctor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit www.rubbishdoctor.com, request or purchase our services, submit information through our website, or participate in the Rubbish Doctor Community Clean-Up Program.

This Privacy Policy is intended to provide general information about our privacy practices and should be reviewed by Rubbish Doctor’s legal counsel before final publication.

Information We Collect

We may collect information that you voluntarily provide when you interact with Rubbish Doctor, including when you:

• Request information about our services
• Book a dumpster
• Request or purchase Full Service Dumpster services
• Contact us
• Submit a form
• Submit a Community Clean-Up Program nomination
• Upload photographs or other files
• Sign up to receive communications from us

Depending on how you interact with us, information may include:

• Name
• Email address
• Telephone number
• Billing or payment information
• Service address
• Mailing address
• Information about the services you request
• Information included in customer communications
• Information included in Community Clean-Up Program nominations
• Photographs or other files you choose to upload
• Other information you voluntarily provide

Please do not submit unnecessary sensitive personal information through our website.

Community Clean-Up Program

If you submit a nomination through the Rubbish Doctor Community Clean-Up Program, we may collect information about both the person making the nomination and the person being nominated. This may include:

• Names
• Contact information
• Property or service location
• Information about the requested cleanup
• Information provided to explain the nomination
• Photographs
• Other information voluntarily submitted with the nomination

We use this information to:

• Review nominations
• Evaluate potential community cleanup projects
• Contact nominators or nominees
• Determine whether a nomination may meet program requirements
• Evaluate the scope and feasibility of a potential cleanup
• Administer the Community Clean-Up Program
• Maintain program records

Submitting a nomination does not guarantee that the nominee will be selected or receive services.

Nomination information is intended for authorized Rubbish Doctor personnel and is not publicly accessible.

Photographs and Uploaded Content

If you submit photographs or other files through our website, including through the Community Clean-Up Program, those materials may be reviewed by authorized Rubbish Doctor personnel for purposes related to providing services or administering the program.

Please only submit photographs or other materials that you have permission to provide.

Rubbish Doctor will not publicly publish a community cleanup recipient’s name, photographs, story, property images, or other identifying information without appropriate permission or authorization.

Submitting a nomination does not automatically give Rubbish Doctor permission to publicly use the nominee’s identity, photographs, or story.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through the website, hosting provider, security tools, analytics tools, or similar technologies. This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information
• Approximate geographic information

We may use this information to:

• Operate our website
• Improve website performance
• Understand how visitors use our website
• Monitor website security
• Detect and prevent fraud or abuse
• Improve our services
• Analyze website traffic

We do not list specific third-party tracking or analytics companies in this Privacy Policy unless those services are actually being used on the website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function and to understand how visitors interact with it. Cookies or similar technologies may be used to:

• Maintain website functionality
• Remember certain preferences
• Analyze website traffic
• Improve website performance
• Support security
• Measure marketing effectiveness

You may be able to control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of portions of the website.

Specific third-party services and tracking technologies will be identified here if they are actually used by the website.

How We Use Information

Rubbish Doctor may use information we collect to:

• Provide dumpster rental and Full Service Dumpster services
• Process and manage bookings
• Respond to inquiries
• Communicate with customers
• Provide customer service
• Process payments
• Administer the Community Clean-Up Program
• Review community nominations
• Contact nominators and nominees
• Evaluate potential cleanup projects
• Improve our website and services
• Maintain website security
• Prevent fraud, abuse, or unauthorized activity
• Maintain business and transaction records
• Comply with applicable legal obligations
• Protect the rights, property, safety, and security of Rubbish Doctor and others

We may also use information for other purposes that are disclosed when the information is collected or otherwise permitted by applicable law.

How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary to operate our business and provide our services. This may include sharing information with:

• Website hosting providers
• Technology and software providers
• Form and database providers
• Payment processors
• Booking or scheduling providers
• Communication providers
• Analytics or security providers
• Service providers working on behalf of Rubbish Doctor
• Professional advisors
• Government authorities or law enforcement when required or permitted by law

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Rubbish Doctor, our customers, website users, or others.

We expect service providers that process information on our behalf to use that information only as reasonably necessary to provide their services.

Community Clean-Up Program Publicity

Rubbish Doctor may choose to share stories about completed Community Clean-Up Program projects through our website, social media, advertising, or other marketing channels.

Before publicly identifying a recipient or using their photograph, story, property images, or other identifying information, Rubbish Doctor will seek appropriate permission or authorization.

A person does not have to agree to participate in publicity in order to submit a nomination or be considered for the Community Clean-Up Program.

Data Security

Rubbish Doctor uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no website, database, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You should use reasonable care when submitting personal information online.

Data Retention

We may retain personal information for as long as reasonably necessary for legitimate business purposes, including to:

• Provide services
• Process and maintain customer records
• Administer the Community Clean-Up Program
• Maintain transaction records
• Respond to inquiries
• Resolve disputes
• Enforce agreements
• Comply with legal obligations
• Protect our business and users

The length of time information is retained may vary depending on the type of information and why it was collected.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. Those websites have their own privacy policies and practices.

Rubbish Doctor is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information. These rights may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Ask questions about how information is collected or used
• Exercise other rights provided by applicable law

To submit a privacy-related request, contact Rubbish Doctor using the information below. We may need to verify your identity before responding to certain requests.

Some information may be retained when required or permitted by law or when necessary for legitimate business purposes.

Marketing Communications

If you receive marketing communications from Rubbish Doctor, you may unsubscribe by following the instructions included in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send communications necessary to:

• Complete a transaction
• Provide requested services
• Respond to an inquiry
• Administer the Community Clean-Up Program
• Address customer service matters
• Provide other non-marketing communications

Community Clean-Up Nomination Privacy Notice

Information submitted through the Community Clean-Up Program nomination form will be used to administer the Community Clean-Up Program and will be handled according to this Privacy Policy.

Nomination information, uploaded photographs, property information, and contact information are not publicly accessible.

Changes to This Privacy Policy

Rubbish Doctor may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. If appropriate, we may provide additional notice regarding significant changes.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact:

Community Clean-Up Program participation is subject to Rubbish Doctor eligibility requirements, service-area availability, safety considerations, cleanup scope, available funding, and program terms. Submission of a nomination does not guarantee selection.

See also our Terms of Service and Community Clean-Up Program Terms.